Treffina, located at Hurksestraat 1 in Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
Treffina
Hurksestraat 1
5652 AH Eindhoven

Martien Scheffers is Treffina’s Data Protection Officer. He can be reached via m.scheffers@treffina.nl.

Personal data we process
Treffina processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:
– First and last name
– Address data
– Phone number
– E-mail address

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at m.scheffers@treffina.nl and we will delete this information.

For what purpose and on what basis we process personal data
Treffina processes your personal data for the following purposes:
– To be able to call or e-mail you if this is necessary to be able to carry out our services
– Inform you about changes to our services and products
– To deliver goods and services to you
– Treffina analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Treffina also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making
Treffina does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Treffina).

How long we keep personal data
Treffina does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. When you are no longer a customer, we will delete your data.

Sharing personal data with third parties
Treffina shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Treffina remains responsible for these processing operations. In addition, Treffina does not provide your personal data to other third parties.

Cookies, or similar techniques, we use
Treffina uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Treffina uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.
For an explanation, see: https://veiliginternetten.nl/themes/gedrag/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Treffina and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to m.scheffers@treffina.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Treffina would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Treffina takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via m.scheffers@treffina.nl.

Treffina has taken the following measures to protect your personal data
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the address bar ‘https’ and the padlock in the address bar.
-DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an extra security (additional to DNS) for converting a domain name (#company_website) to the associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. In this way we prevent you from being redirected to a false IP address.